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Customer Service with Percepta

We deliver a frictionless customer experience across every touchpoint of your business.

Percepta is your answer for exceptional customer service and support. Serving 24 global markets with professionals for all industries and verticals, our expertise translates to your CX excellence. We deliver a frictionless customer experience across every touchpoint.

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B2B & B2C Support

Percepta offers comprehensive support for both business-to-business (B2B) and business-to-consumer (B2C) customers. Our customer service team is highly knowledgeable and experienced in addressing customer inquiries and resolving customer concerns.
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Omnichannel Concern Resolution

At Percepta, we understand that customers expect a seamless experience when interacting with us. That’s why we provide omnichannel support, addressing customer inquiries and resolving customer concerns on the channel of their choice.
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Concierge & Inquiries Management

Our concierge team is available 24/7 to address customer inquiries and provide a superior level of customer service. We manage inquiries efficiently and effectively, providing customers with the information they need to make informed decisions.
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Recall Support

Percepta provides comprehensive recall support, with a team of experts who are knowledgeable and experienced in addressing customer inquiries and resolving customer concerns related to product recalls.
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Executive Office & Legal Support

Our executive office and legal support team is prepared to handle complex customer inquiries and concerns. We provide support for customers at every stage of the process, from initial inquiries to resolution.
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In Vehicle Technology Support

Percepta offers comprehensive in-vehicle technology support for our customers. Our team is knowledgeable and experienced in addressing customer inquiries and resolving customer concerns related to vehicle technology.
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Customer Success Management

Our customer success team is dedicated to providing a superior level of customer service. We are experienced in addressing customer inquiries and resolving customer concerns, ensuring customers have a successful experience with Percepta.
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Telematics & Mobility

Percepta provides comprehensive telematics and mobility support. Our team is highly knowledgeable and experienced in addressing customer inquiries and resolving customer concerns related to telematics and mobility.
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Payments & Collections

At Percepta, we understand that customers need a reliable and efficient payments and collections process. Our customer service team is dedicated to providing a superior level of customer service, addressing customer inquiries and resolving customer concerns related to payments and collections.
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Subscription Support

 

Percepta provides comprehensive subscription support. Our customer service team is knowledgeable and experienced in addressing customer inquiries and resolving customer concerns related to subscription services.

 

Your next exceptional experience starts with us.

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