A person holds a smartphone in their hands, which displays 5 glowing stars and the Percepta logo. The text beside the phone says "Great experiences start with"

Percepta drives customer experience excellence.

CX done right is a journey that changes as rapidly as the landscape around us. Fortunately, Percepta knows the way to success for your business and your customers.

Percepta is your answer for exceptional customer service and support. Serving 24 global markets with professionals for all industries and verticals, our expertise translates to your CX excellence. We deliver a frictionless customer experience across every touchpoint.

The Percepta advantage.

Deep engagement & mobility experience

Boutique attention at a global scale

Frictionless CX across every touchpoint

Company Overview

4.6k

global employees

23

years in business

17

countries

18

languages

+66

NPS

+57

eNPS

24

markets

151

unique business units supported

Explore Percepta's solutions for your CX

Customer Service

Digital & Omnichannel Solutions

360° Business Support

Sales

Analytics & Insights

Consulting

Your next exceptional experience starts with us.