By: Tammy Godby, Global Manager, Organizational Development | 01/11/2021 |

If there is one word that describes Organizational Development its Culture of Service.  It’s what makes our hearts sing.  Sounds like an exaggeration, right?  It’s true.  Culture of Service is where Organizational Development begins.

I treat everyone in the organization as if they were my customer.

I seek to provide solutions that make things easier for our clients.

Let’s first talk about Organizational Development and what that actually means.  Our function in Organizational Development is to manage change.  We accomplish this by working cross-functionally to build capacity, develop, improve, and reinforce strategies and processes – all to achieve goals, promote and live the vision within our organization.

Here, in Organizational Development at Percepta, our vision is to create and support a lifelong learning culture that reinforces our values and encourages employees in their quest for personal and professional growth. A learning culture that delivers opportunities to learn new skills, advance careers, and provide personal enrichment.

We’re working towards these achievements through two pillars Leadership Development and Employee Engagement.

Leadership Development is not just training to be a good manager.  Percepta invests in our employees to become leaders. We have developed a leadership development program that provides in-depth critical content and practical application on how to live and demonstrate leadership skills while encouraging those we lead to do the same.  We believe that leadership development is a critical element in growing educated corporate citizens.  We uncover the elements of emotional intelligence, explore leadership styles, and learn strategies to engage and motivate your team.

The outcome of participation in Leadership 101 is to increase employee engagement and retention, improve productivity, promote better decision making, build better teams, and train current and future leaders who have a management style that is aligned to Percepta’s Values.

Our second focus for Culture of Service is through employee engagement. We are constantly gathering feedback from our employees on how to better serve, engage, recognize and reward.  We use a quarterly survey that asks for feedback, we have focus groups to gather more information and identify new ideas as well as areas of improvement.  Then we make and execute action plans based on those outcomes.  We have implemented global recognition programs, encouraged site, team, and individual participation.

The Organizational Development team here at Percepta is always looking for ways to better serve our clients…our employees.  The Culture of Service value is our motto, our vision, and what we strive for every day.