360° Business Support with Percepta

The full scope of your business is in Percepta’s capable and expert hands.

Percepta is the premier provider of 360° business support for your enterprise. Our team of experienced professionals offer staffing augmentation, administration, and management of key business functions, tailored to your individual needs. We understand the importance of having a reliable partner to help you navigate the complexities of the business world, and are here to provide the support and expertise you need to succeed. With Percepta, you can rest assured that we will be there for you every step of the way.

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Warranty Support

Percepta provides comprehensive automotive warranty support as part of our 360° business solutions, ensuring that our clients are covered in the event of any warranty-related issues. Our team of automotive experts is available 24/7 to provide advice and assistance related to warranty claims and repairs. Our team is knowledgeable on all warranty-related matters, and we also offer a dedicated customer support team to help answer any questions and provide guidance throughout the warranty process.

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Back Office

Percepta offers back office staff and support to help businesses succeed. Our experienced team is dedicated to providing comprehensive support services to help companies operate more efficiently. From accounting and payroll support to administrative services, filing systems, HR functions, and more, Percepta is the ideal partner for businesses looking to improve their full company success. With a passion for customer service, our team of experts is committed to providing tailored solutions that help our clients reach their goals. Our commitment to excellence ensures that our clients get the best possible support and guidance every step of the way.

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Dealer and Fleet Operational Support

Percepta’s comprehensive suite of services and solutions help automotive dealers and fleets improve their operations, reduce costs, and enhance customer experience. We offer a comprehensive range of services including customer service, process management, analytics, and operational support designed to help automotive dealers and fleets improve their operational efficiency and profitability. By leveraging our expertise and resources, you can reduce costs and improve customer experience.

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Technical Hotline

Percepta provides technical hotline support to ensure that your customers can get the help they need when they need it. Our technical hotline is staffed by experienced professionals who are highly trained and knowledgeable in all aspects of technical support. With our technical hotline, your customers can quickly ensure that any issue is resolved quickly and efficiently. Our technical hotline team is available 24/7, so businesses can be sure that their customers’ needs are met in a timely manner.

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Retailer Education

Through Percepta’s innovative, custom-tailored education programs, we help retailers understand their customers better, identify opportunities for improvement, and create the optimal customer experience. We provide retailers with the tools to evaluate and refine their strategies, from customer segmentation to data-driven insights, to ensure they are delivering the best customer service possible. Our ongoing support and guidance ensure retailers are able to stay up-to-date on the latest industry trends and best practices, while also gaining valuable insights into customer behaviors and preferences.

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Administration of Key Business Functions

Percepta ensures the smooth and efficient running of your office functions, such as customer service, data management, document processing, and financial management. Our support is designed to take the hassle out of managing these functions, allowing you to focus on the more important aspects of running your business. We provide the latest technologies and features, to ensure that all of your office needs are taken care of.

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Staff Augmentation

Our comprehensive staff augmentation services allow companies to customize their workforce with the most qualified and experienced professionals. Percepta uses our award-winning employer brand of skilled professionals to identify, evaluate, and hire the best talent to fill any gaps in expertise. Our staff augmentation services provide organizations with the flexibility to scale their workforce up or down, as needed, to meet their business requirements.